How do you use my information after communicating with me?
Communicating with us as a business
From time to time you may want to contact us in response to our services, for example:
- Seminars, workshops1;
- Webinars;2
- Newsletter3 etc.
We will only use your information for the purpose(s) it was collected, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose or where there is a legal requirement for us to use that information. We may process your information without your knowledge or consent only where this is required or permitted by law.
Further details on how we handle your data in these circumstances are set out below.
Attend an event, seminar or workshop
Purpose and legal basis for processing
To facilitate the event and provide you with an acceptable service. The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
What we need
If you wish to attend one of our events, you will be asked to provide your contact information including your organisation’s name and, if offered a place, information about any requirements you may have. We may also ask for payment if there is a charge to attend.
Why we need it
We use this information to facilitate the event and provide you with an acceptable service. We also need this information so we can respond to you.
What we do with it
If you are not successful in securing a place, we’ll let you know and hold your details on a reserve list in case a place becomes available.
If you are allocated places at an event, we’ll ask for information about any special requirements, e.g. dietary, special access; we will not share this information in any identifiable way.
We may also email you soon after the event to request your feedback by completing a questionnaire.
We don’t publish delegate lists for events.
How long we keep it
For information about how long we hold personal data, see our see our retention schedule4.
What are your rights?
We rely on your consent to process the personal data you give us to facilitate the event. This means you have the right to withdraw your consent at any time. If you do that, we’ll update our records immediately to reflect your wishes.
For more information on your rights, please see our Terms and Conditions5 and your rights as an individual.
Do we use any data processors?
No, we do not use data processors to help facilitate the events.
We may sometimes charge a fee to attend an event. If this happens, our communications about the event will provide details of the data processor we use to collect payments.
Register for a webinar
Purpose and legal basis for processing
To facilitate the event and provide access to it.
The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
What we need
If you wish to register for one of our webinars, you will be asked to provide your contact information.
Why we need it
We use this information to facilitate the event and provide you with an acceptable service.
What we do with it
We’ll email you with the webinar details before the event you registered for and email you after the event with a recording of the webinar. We may also email you soon after the event to request your feedback by completing a questionnaire
We don’t publish delegate lists for webinars.
How long we keep it
For information about how long we hold personal data, see our see our retention schedule6.
What are your rights?
We rely on your consent to process the personal data you give us to facilitate the webinar. This means you have the right to withdraw your consent at any time. If you do that, we’ll update our records immediately to reflect your wishes.
For more information on your rights, please see Terms and Conditions7 and your rights as an individual.
Do we use any data processors?
No.
Subscribe to our e-newsletter
Purpose and legal basis for processing
To provide you with a news service and let you know about upcoming events relevant to you. The legal basis we rely on for processing your personal data is your consent under article 6(1)(a) of the GDPR.
What we need
Your name and email address.
Why we need it
We use your email address to send you our e-newsletter.
We only use your details to provide the service.
What we do with it
We gather statistics around email opening and clicks using industry standard technologies, to help us monitor and improve our e-newsletter.
How long we keep it
For information about how long we hold personal data, see our retention schedule8.
What are your rights?
We rely on your consent to process the personal data you provide to us for marketing purposes. This means you have the right to withdraw your consent, or to object to the processing of your personal data for this purpose at any time. If you do that, we’ll update our records immediately to reflect your wishes.
For more information on your rights, please see our Terms and Conditions9 and your rights as an individual.
Do we use any data processors?
Yes, we use MailChimp to deliver the e-newsletter, bulletin and other communications. For more information, please see MailChimp’s Privacy Notice10
- https://www.planningportal.co.uk/faqs/faq/271/how_do_you_use_my_information_after_communicating_with_me#_Attend_an_event,
- https://www.planningportal.co.uk/faqs/faq/271/how_do_you_use_my_information_after_communicating_with_me#_Register_for_a
- https://www.planningportal.co.uk/faqs/faq/271/how_do_you_use_my_information_after_communicating_with_me#_Subscribe_to_our
- https://www.planningportal.co.uk/faqs/faq/259/what_personal_information_does_the_planning_portal_hold_and_how_long_do_you_hold_it_for
- https://www.planningportal.co.uk/terms
- https://www.planningportal.co.uk/faqs/faq/259/what_personal_information_does_the_planning_portal_hold_and_how_long_do_you_hold_it_for
- https://www.planningportal.co.uk/terms
- https://www.planningportal.co.uk/faqs/faq/259/what_personal_information_does_the_planning_portal_hold_and_how_long_do_you_hold_it_for
- https://www.planningportal.co.uk/terms
- https://mailchimp.com/legal/privacy/